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Palliative Care FAQs
We were in a complicated situation and time was very limited before the required start date of care. Interserve Healthcare was recommended to us. When we phoned they were very helpful and ran... (Read More)

Palliative Care FAQs

Do I need a Nurse, Healthcare Assistant or Support Worker to support me?

To determine whether you will require the support of a Nurse, Healthcare Assistant or Support Worker we will carry out a full care assessment, identifying exactly what your care requirements are. Carers are able to support you with everyday activities such as meal preparation and getting in and out of bed, however, a Nurse will support you with more complex requirements such as dressing wounds, administering complex medication, or making clinical judgements with regards to your pain relief. Should you wish to have support from a Nurse, Healthcare Assistant and Support Worker at varying times, we will be more than happy to arrange this for you.

How soon can my care service start?

Our service can often commence within 48 hours of your initial enquiry. Upon receiving your enquiry we will arrange for an Interserve Healthcare Assessor to visit you in your home and carry out a full assessment of your care requirements and a risk assessment to ensure your safety. A personalised care plan will be produced for you, which we will finalise with you and your family, making sure that you are happy with every aspect. We will select Carers to provide your care based on your needs, personality and preferences.

We understand that in a crisis situation you need us to react quickly to allow a care package to start immediately. In such circumstances we will simplify our service delivery process and carry out an immediate assessment in order to facilitate a faster response.

What happens if I pass away?

Should you pass away whilst your Carer is with you, if you wish them to, they will be happy to stay with your loved ones, offering them emotional and practical support such as helping to make any necessary arrangements. Alternatively, they are able to leave your home and give your loved ones privacy.

 

What do you need to do next?
For further information on Palliative Care, or any of the services that we can provide for you, please contact us in the following ways:

Telephone: 0800 694 4555
Email: homecare@interservehealthcare.com

You can also order a printed brochure here or download a copy.
If you wish to find out further information why not download our Palliative Care service guide here.

 


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